SALES

1. What kinds of products and services can Hexonsynth offer to worldwide customers?
We are probably the largest producers for peptide reagents, custom peptides and custom antibodies combined in the world

2.What is the standard payment term given to Hexonsynth's customer
30 days net

3. Can Hexonsynth accept credit card payment?
No

4. Can Hexonsynth accept Paypal payment?
Yes

5.Can Hexonsynth accept Western union payment?
Yes

6. What is normal delivery time using Fedex/DHL/UPS/TNT courier service?
3-4 days

7. Does Hexonsynth has back money guarantee policy?
Yes, we will refund 100% if our products and services do not meet our guaranteed quality standard or our customer is not satisfied with products and services.

8. Is Hexonsynth ISO 9001:2008 certified?
Yes, we are ISO certified since 2006.

9. Do you have keep stock for most of your products in Hexonsynth?
Yes, we do keep stock for most regular products. you will wish to inquire us which specified products are in stock.

10. What is the normal lead time if the products are not in stock?
Depending on the order quantity, it will be 3-4 weeks for peptide reagents, 2-3 weeks for custom peptides, 10-12 weeks for polyclonal antibody and 20-24 weeks for monoclonal antibody.